Privacy Policy

Last Updated: June 4, 2024

Carleton (“we,” “our,” or “us”) operates the e-commerce website sylpherix.top (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Site.

1. Information We Collect

a. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Create an Account: Your name, email address, password.
  • Make a Purchase: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card number, expiration date, security code). Please note that payment processing is often handled by a third-party payment gateway; we do not store sensitive credit card details on our servers but receive confirmation of payment.
  • Subscribe to Our Newsletter: Your email address.
  • Contact Us: Your name, email address, and the content of your message.

b. Automatically Collected Information (Cookies and Other Technologies)

When you visit our Site, we automatically collect certain information about your device and your activity on the Site, including:

  • Log Data: Your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, and the dates and times of your visits.
  • Device Information: Information about your mobile device, including device ID, model, and manufacturer.
  • Usage Data: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
  • Cookies: Small data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, see the “Cookies” section below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Manage your account and provide customer support.
  • Communicate with you about products, services, offers, and promotions (if you have opted in to receive such communications).
  • Improve our Site, products, and services, and understand how users interact with our Site.
  • Personalize your experience on the Site.
  • Detect, prevent, and address technical issues, fraud, or other illegal activities.
  • Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, email delivery, hosting services, and customer service.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other third parties when you give us explicit consent to do so.

4. Cookies

Our Site uses “cookies” to enhance your experience. Cookies are small data files that are stored on your device when you visit a website. We use cookies for various purposes, including:

  • Strictly Necessary Cookies: Essential for the operation of our Site, enabling you to navigate and use its features.
  • Performance Cookies: Collect information about how you use our Site (e.g., pages you visit, loading errors) to help us improve its performance.
  • Functional Cookies: Remember your preferences and choices (e.g., language or region) to provide a more personalized experience.
  • Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, especially for direct marketing purposes.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include using SSL encryption for data transmission, regular security audits, and restricting access to personal data to authorized personnel only. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, your rights, or our privacy practices, please contact us:

  • Company Name: Carleton
  • Address: 2131 Locust View Drive, San Francisco, CA, US
  • Email: [email protected]
  • Phone: 415-724-5569